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Sharpena policy template

Terms and Conditions

The terms for using Sharpena's school management platform.

Effective date
[Insert Date]
Version
1.0
Contact
support@sharpena.com
On this page
1. Introduction2. Acceptance of Terms3. Who May Use Sharpena4. School Account Responsibility5. User Accounts and Security6. Role-Based Access7. Acceptable Use8. School Data and Ownership9. Student and Parent Data10. Communications and Messaging11. Grades, Attendance, Reports, and Transcripts12. LMS and Assignments13. Files and Uploads14. Availability and Changes15. Plans, Fees, and Subscriptions16. Intellectual Property17. Privacy18. Suspension or Termination19. Disclaimers20. Limitation of Liability21. Governing Law22. Contact23. Version and Effective Date
On this page
1. Introduction2. Acceptance of Terms3. Who May Use Sharpena4. School Account Responsibility5. User Accounts and Security6. Role-Based Access7. Acceptable Use8. School Data and Ownership9. Student and Parent Data10. Communications and Messaging11. Grades, Attendance, Reports, and Transcripts12. LMS and Assignments13. Files and Uploads14. Availability and Changes15. Plans, Fees, and Subscriptions16. Intellectual Property17. Privacy18. Suspension or Termination19. Disclaimers20. Limitation of Liability21. Governing Law22. Contact23. Version and Effective Date
1

Introduction

#

Sharpena is a school management platform for schools, staff, students, parents, guardians, and approved platform users. It brings school operations, academic records, attendance, learning tools, communications, and reporting into one service.

2

Acceptance of Terms

#

By using Sharpena, you agree to these Terms and Conditions. If you use Sharpena for a school, you confirm that you are authorised to act for that school within your assigned role.

3

Who May Use Sharpena

#

Sharpena may be used only by authorised schools and their approved users.

  • Schools
  • Administrators and Principals
  • Teachers and staff
  • Students
  • Parents and guardians
  • Approved platform users
4

School Account Responsibility

#

Each school is responsible for how it administers its Sharpena account and records.

  • Creating and removing authorised users
  • Assigning accurate roles and permissions
  • Keeping school records accurate
  • Managing student and parent or guardian links
  • Ensuring its users follow school policy and applicable requirements
5

User Accounts and Security

#

Users must keep their login credentials secure, must not share accounts, and must promptly report suspected unauthorised access. Sharpena may use security controls, including session controls and audit logging, to protect accounts and records.

6

Role-Based Access

#

Access is based on a user's role and assigned permissions. Teachers may access their assigned classes. Parents and guardians may access students linked to them by the school. Students may access only their own authorised records. School leaders may access school-level records within their school.

7

Acceptable Use

#

You must use Sharpena for legitimate school-related purposes. You must not do any of the following:

  • Access records you are not authorised to view
  • Attempt to bypass security or role controls
  • Upload harmful, unlawful, or inappropriate files
  • Harass, threaten, or misuse messaging with other users
  • Interfere with the platform or another user's use of it
  • Use Sharpena for unlawful purposes
8

School Data and Ownership

#

Schools own or control their school records, including student records, attendance, grades, report cards, transcripts, learning content, and school communications. Sharpena provides the platform used to process and display that information for authorised school purposes.

9

Student and Parent Data

#

Sharpena uses student and parent or guardian information only to provide school management services, role-based access, and authorised school communications. Access is limited by the school, role assignments, and verified family links.

10

Communications and Messaging

#

Sharpena messaging and announcements are for school-related communication. Schools may monitor, retain, or audit communications according to their own policies and applicable requirements.

11

Grades, Attendance, Reports, and Transcripts

#

Sharpena records and displays information supplied or approved by a school. Schools remain responsible for reviewing, confirming, and issuing official academic records, including grades, attendance, report cards, and transcripts.

12

LMS and Assignments

#

Teachers may create assignments, quizzes, resources, and learning activities. Students may submit work through authorised school spaces. Schools are responsible for their learning content and the way it is assessed.

13

Files and Uploads

#

Users are responsible for the content they upload. Files must not be harmful, unlawful, infringing, or inappropriate for a school environment.

14

Availability and Changes

#

Sharpena may update, improve, maintain, or temporarily suspend features to protect the service, address security needs, or improve performance. We will aim to limit disruption where reasonably practical.

15

Plans, Fees, and Subscriptions

#

School subscription terms, fees, renewal, cancellation, and payment arrangements may be governed by a separate agreement or order form.

16

Intellectual Property

#

Sharpena owns the platform, software, design, and branding. Schools retain their own data and uploaded school content, subject to the rights needed to operate and support the service.

17

Privacy

#

Our collection and use of personal information is described in the Sharpena Privacy Policy.

Read the Privacy Policy

18

Suspension or Termination

#

Sharpena or a school may suspend or remove an account that violates these terms, creates a security or safety risk, or is no longer authorised to use the platform.

19

Disclaimers

#

Sharpena is provided to support school operations. Schools remain responsible for reviewing and validating official records, school decisions, and communications before relying on them as official.

20

Limitation of Liability

#

Any limitation of liability will be set out in the final service agreement to the extent permitted by applicable law.

21

Governing Law

#

These terms are intended to be governed by the laws applicable to the service provider and customer agreement. Final governing-law language will be set out in the applicable agreement.

22

Contact

#

For questions about these Terms and Conditions, contact support@sharpena.com.

23

Version and Effective Date

#

Effective Date: [Insert Date]

Version: 1.0

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